Services > Information Management

There are a number of support providers to choose from. A key Comtek differentiators is our information management capability. How we collect, share, and manage key data is critical to successfully supporting your product and the effectiveness of our commitment to driving continuous improvement throughout the full service lifecycle.

Through our Online Tracking System (OTS), you can securely access and view your inventory by WIP location, track order status, review defective and FGI inventory levels, and link to the appropriate transportation provider for delivery status. This information is updated real time!

Through our industry leading information database, eQuantus™, we can track all quality repair aspects of your product at the process, unit, subassembly, and component level. The system and reporting can be configured to align with customer familiar structure and preferred data nomenclature.

Both of these systems are available from anywhere in the world at any time of the day or night. These feature rich systems include:

Quality information down to the component level

Data can be transmitted via multiple formats

High degree of customization

Web accessible 24 x 7

Track work in progress (WIP) for status

Track production at the serialized unit level

Review common repairs for a defect and associate defects with repairs

Support for bar code scanning

Flexible report capabilities in weekly or monthly formats

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